From idea to product

2019-03-22

Our strenghts/ are 3Ps - Passion / Products / Potential

Passion:

  • we care about desires and needs of our customers - taking into account their different preferences and expectations;
  • a wide and attractive product offer;
  • creative combination of traditional values with a modern approach to product range and innovation;
  • we actively participate in developing the DIY trend;
  • our focus is ecology, care for the environment and promoting the natural;
  • we care about quality standards and constantly improve them, increasing also the level of sales and services;
  • our company provides educational activities - we organize workshops, shows for particular groups or open to the public and guarantee comprehensive client assistance;
  • dynamic development of our knowledge platform;
  • business client support by providing promotional and professional consulting activities;
  • constant pursuit for optimal solutions, adequately to the needs of the moment or long-term relationships with our business partners;
  • we care about the mutual benefits and comfort of business cooperation;
  • we listen carefully to our clients and employees to match the offer with the market's expectations as accurately as possible, working hard for the position of a trend-setter of our business sector.

Products:

  • a varied assortment, constantly enriched with new products;
  • shaping standards in developing thematic product lines;
  • emphasis on our own, original and innovative products;
  • we do our best to increase the quality of our products and improve their availability;
  • continous improvement of the quality and aesthetics of our packaging.

Potential:

  • we are constantly working on the development of three pillars of the company - sales, production and education;
  • our key investment field are employee competences and qualifications;
  • professional facilities: a business exhibition salon, an extensive production department, a warehouse centre and our own transport;
  • we have our own microbiological laboratory with implemented HACCP system, which allows us to conduct research, improve recipes and increase production of our own products;
  • we implement modern technologies that enable prototyping, which includes use of a 3D printer, implementation of innovative projects initiated and tested by the R&D team, as well as implementation of dedicated IT technologies;
  • taking advantage of the synergy achieved through the combination of the effects of precise work of experienced professionals with the creativity and energy of young employees;
  • we provide, among others, training sessions for sellers, demonstrations for the end customer, information and marketing materials, we carry out promotional activities at the Contractor's site - depending on the needs and bilateral arrangements. The added value offered is the support of business client through the Mobile Training Team - organising meetings and demonstrations conducted by a respected trainer-practitioner in salons, shops, etc. - especially for employees of these stores.
  • participation in industry trade fairs;
  • we organise expert workshops and cyclical themed culinary demonstrations;
  • we train, advise, exchange experiences with individual clients - in the salon, through the author's blog and in the media;
  • investment in the development of a modern office, production and warehouse space;

We provide our B2B partners and individual clients with support, the important part of which is training, demonstrations and consultancy, allowing us to fully use the possibilities of our products, as well as find inspiration for our own creativity.